Canada Staycations Inc. (“CSI”) offers a variety of retail travel services to you, our valued customers, including transportation, hotel accommodations, sightseeing and other services (collectively, the “Services”).
 
Separate and independent travel companies and operators provide the Services.
 
CSI is not a part of, does not operate or otherwise control the performance of the Services or the independent travel companies and operators that provide them.
 
CSI is acting only as agent for you and all parties you are booking for in arranging for and acquiring the Services.  

CSI is acting as your agent on the express condition that CSI shall not be responsible to you or any of the parties you are booking on behalf of for any damage, loss, expense, cost, accident, injury, death, delay, defect, omission or irregularity which may occur or be occasioned by or in connection with the Services, whether based upon or resulting from any act, omission, negligence, strict liability, default or wilful, wanton, or intentional misconduct of any independent travel companies, operators or person engaged in or responsible for carrying out any of the Services.

Canadian Staycations Inc cancellation policy is as follows:

Canadian Staycations very strongly recommends that you purchase travel insurance which will cover trip cancellation.

Canadian Staycations products are delivered by our third party providers. In the event that you need to cancel your booking, we guarantee to refund all money refunded to Canadian Staycations by the activity and accommodation providers. However, we have no control over third party providers refund policies, some of which do not provide refunds.

In the event that your cancellation is made less than 30 days before your trip Canadian Staycations will refund to you any money refunded to us, however we will retain a $25 handling charge.

Please feel free to contact us for details of cancellation policies for each trip.

COVID 19 related cancellations: In the case of cancellations made because of any matter related to COVID 19, including tightened travel restrictions due to COVID 19 which come into force AFTER you make your booking, but BEFORE the commencement date of your booking, Canadian Staycations Inc regular cancellation policy applies. We strongly encourage you to purchase trip cancellation insurance which covers you against this eventuality.